Shipping & Returns Policy

Shipping Methods and Options
We ship to all of the United States, International regions worldwide via US Mail, US Priority Mail , USPS, UPS, DHL,. Please allow 1-2 business days for us to process your order. Select your shipping method at checkout and thank you for shopping with us. We Process orders Monday to Fridays. 9am to 5pm EST. Time.

Please email us if you may need further support. contact@serengetiteas.com

Multiple Shipping Addresses
You may ship items to separate mailing addresses when ordrs are placed. You may provide special shipping instructions in the memo box at checkout.

For large orders please email us using our online contact email. 

Provide an email or phone number when contacting us.   

Shipping to a P.O. Box or APO, FOP Address
For tracing purposes, we ship orders via USMAIL, US Priority Mail, UPS, USPS, DHL or Fedex. Please be sure to enter a complete shipping address. .

Shipping Costs:
Shipping costs are based on weight and destination. The Shipping costs are calculated and displayed at the time of checkout.

Returns for Online Purchases
We want you to be satisfied with your order and we will gladly exchange or refund any unopened products that were purchased within 10 days of receipt.

Generally. We will gladly assist you with an exchange or refund. Please contact us by email and we will help facilitate returns or exchanges.